Step 3: Appreciation obstacles

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(5 min)

Trainer notes

Play the ‘provided that…’ game on slide 7. This is a simple, fun way to examine how participants have the best intentions to do something (to get fit), provided that the environment/time/place/ circumstances are just right (I’ll get fit provided that it’s not raining).

Invite participants to be as honest as possible about what might stop them expressing appreciation for staff – such as ‘I’ll say well done to Miss Jones, provided that I finish this report first, then I’ll go to see her’.

This gives the team an opportunity to get real with whether they can really follow through on the concepts discussed. Distribute Handout 2.3: ‘Provided that…’ for guidance. Invite group feedback.