Access this unit immediately1 year access

£9.00 + vat Discount on bulk purchases 10% discount for 5+ units 20% discount for 10+ units 25% discount for 50+ units

To access all the in-house training materials to support your CPD simply:



Alternatively, call us at +44 (0) 208 315 1506 or email us at customer.services@optimus-education.com

This unit gives practical steps to building and maintaining positive relationships in a managerial position.

When you become a manager, relationships can change. You may find yourself managing colleagues whom you consider friends. Maybe you manage someone you don’t get on with socially. This unit is designed to help you manage colleagues while maintaining good relationships. You will practise neuro-linguistic programming (NLP) techniques designed to improve communication, increase clarity and promote understanding.

aims and outcomes

  • Learn how to use perceptual positioning to understand a viewpoint.
  • Develop a wider view of feedback and how to challenge black/white thinking around performance.
  • Look at the well-formed conditions to develop a successful shared vision.
  • Consider individual strengths and their value within a team.

Unit content

Unit 2: Managing relationships
  •  
  •  
  •  
  •  
  •