Ensure that all staff, pupils and parents understand how to raise concerns through your whistleblowing policy, which you can tailor using our model document
Complaints from parents can lead to claims against the school and financial and reputational damage. Helen Tucker advises how to manage complaints compliantly
Online complaints about schools, and their staff, are on the increase. Defamation law expert Oliver Sweeney discusses the issues and sets out how schools can deal with allegations that may be false and malicious
